We recognise the importance of protecting your privacy and our policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us and to assist you in making informed decisions when using our site. This policy will be continuously assessed against new technologies, business practices and our customer's needs.
When you visit this web site you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and web site use information collected on an aggregate basis as you and others browse our web site.
2.1 Registration information
When you register for an account with My Grocer Limited t/a CallMyGrocer.com you will provide us information about yourself:
2.3 Email Information
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our response. We provide the same protections for these electronic communications that we employ in the maintenance of information received by email and telephone.
Similar to other commercial websites, our website utilises a standard technology called "cookies" (see explanation below, "What Are Cookies?") and web server log files to collect information about how our website is used. Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at our website and the websites visited just before and just after our website.
We use personal information for purposes of administering our business activities providing the products and services you requested, to process your payment, to monitor the use of the service and improve our content. Personal information or business information will not be shared with third parties except as required by law.
IP addresses are used by your computer every time you are connected to the internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data know as traffic data so that data (such as the web pages you request) can be sent to you.
We do not share, sell, lend or lease any of the information that uniquely identify a subscriber (such as email addresses or personal details) with anyone except to the extent it is necessary to process transactions or provide services that you have requested.
The European Union has taken a monumental step in protecting the right to privacy for every EU resident with the General Data Protection Regulation (GDPR) which will be effective from the 25th May 2018. EU residents will now have greater say over how their personal data is used, processed, or disposed. This rule clarifies how the EU personal data laws apply even beyond the borders of the EU.
9.1 Remove My Personal Data & Close My Account
My Grocer Limited t/a CallMyGrocer.com are giving you the opportunity to remove your personal data that we currently hold in our secure database. The information we hold is initially used to process and send your order(s). It is then stored for the handling of future orders and refunds etc. The data is not used for any marketing or data purposes. To remove your data and close your account, please login to your account and visit the Remove My Data section.
We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe the law requires it or for the protection of our legal rights. We may also disclose account information when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our Terms & Conditions or to protect the safety of our users and the Public.
To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Children are not eligible to use our services unsupervised and we ask that children (under the age of 16) do not submit any personal information to us. If you are a minor, you can use this service only in conjunction with permission and guidance from your parents or guardians.
In the event that the website (or a substantial portion of its assets) is acquired, your information would be considered part of those assets, and may be part of those assets that are transferred.
Last updated: 5th June 2018